Privacy Policy

Last Updated: July 20, 2026

1. Introduction

High Country Fleet Card, LLC (“High Country Fleet Card,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit highcountryfc.com, submit information through our website, communicate with us, apply for or inquire about fleet card services, or otherwise interact with us.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information You Provide

• Name
• Business name
• Job title or role
• Email address
• Telephone or mobile number
• Business or mailing address
• Fleet size and estimated fuel usage
• Fuel purchasing and operational information
• Information included in an inquiry, application, or customer-support request
• Communication preferences and SMS consent records
• Other information you voluntarily provide

When you proceed with an application for fleet card or related services, additional business, identity, financial, credit, ownership, or guarantor information may be collected through application forms or third-party service providers. Those forms may be governed by additional disclosures and agreements.

Information Collected Automatically

When you use our website, we or our service providers may automatically collect information such as:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Referring website
• Dates and times of visits
• Website interactions
• Cookie and similar technology information
• General location derived from an IP address

3. How We Use Information

We may use personal information to:

• Respond to inquiries and requests
• Evaluate interest in our products and services
• Assist with fleet card applications and onboarding
• Provide customer support
• Communicate application, account, or service updates
• Send marketing communications when permitted
• Operate and improve our website and services
• Maintain business and communication records
• Prevent fraud, misuse, and security incidents
• Comply with legal, regulatory, contractual, and recordkeeping obligations
• Establish, exercise, or defend legal claims

4. SMS and Mobile Communications

By providing your mobile number and affirmatively opting in, you consent to receive recurring automated and non-automated SMS or MMS messages from High Country Fleet Card, LLC.

Messages may include:

• Responses to inquiries
• Appointment or call reminders
• Application updates
• Customer onboarding communications
• Account and service notifications
• Customer-support messages
• System or security alerts
• Informational or promotional communications

Message frequency varies. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing or receiving products or services.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us using the information at the end of this Privacy Policy.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Text-messaging originator opt-in data and consent information will not be sold, rented, or shared with third parties for their own marketing purposes.

We may share mobile information with vendors that help us deliver and manage text messages, but only as necessary to provide those services on our behalf.

5. Email and Marketing Communications

We may send emails concerning inquiries, applications, onboarding, customer service, account administration, products, or services.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message. Even after opting out of promotional emails, we may continue sending non-promotional communications relating to an inquiry, application, transaction, account, or existing business relationship.

6. How We Disclose Information

We do not sell personal information for monetary compensation.

We may disclose information to:

• CRM, communications, and customer-support platforms
• Website hosting and form-processing providers
• Analytics and technology providers
• Fleet card program providers, processors, financial institutions, credit providers, fuel-network providers, and other parties involved in evaluating or servicing an application or account
• Professional advisers, including attorneys, accountants, insurers, and consultants
• Government agencies, regulators, courts, or law-enforcement authorities when required or permitted by law
• Parties involved in a merger, financing, acquisition, sale, restructuring, or transfer of all or part of our business

Service providers may use information only as permitted by their agreements with us and applicable law.

We may also disclose information when reasonably necessary to protect the rights, safety, property, or security of High Country Fleet Card, our customers, website users, or others.

7. Cookies and Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, measure marketing effectiveness, and improve performance.

These technologies may collect device, browser, IP address, referral, and website-usage information.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

We will identify specific analytics or advertising technologies in this policy when they are active on our website.

8. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, applications, service providers, fuel networks, or application platforms.

High Country Fleet Card does not control the privacy practices of those third parties. Information submitted directly to a third party is governed by that party’s privacy policy and applicable agreements. We encourage you to review those policies before submitting personal information.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy
• Maintain customer and business records
• Meet legal, regulatory, accounting, fraud-prevention, and contractual obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary based on the nature of the information and the reason it was collected.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, electronic transmission, storage system, or security measure is completely secure. We cannot guarantee the absolute security of information transmitted to or maintained by us.

Do not submit highly sensitive financial, credit, Social Security number, or identity information through a general website contact form unless the form is specifically designated and secured for that purpose.

11. Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to request that we:

• Confirm whether we process your personal information
• Provide access to certain personal information
• Correct inaccurate personal information
• Delete certain personal information
• Provide a portable copy of certain information
• Allow you to opt out of certain targeted advertising, sales, or profiling activities

Some information may be exempt from these rights, and we may retain information when permitted or required by law.

To submit a privacy request, email support@highcountryfc.com with the subject line Privacy Request. We may need to verify your identity before completing a request.

You may also designate an authorized agent where permitted by applicable law. We may request proof of the agent’s authority and verification of your identity.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

12. California Residents

California residents may have additional rights under applicable California privacy laws.

High Country Fleet Card does not knowingly sell personal information for monetary compensation. California residents may contact us using the information below to ask about our data practices or submit an applicable privacy request.

13. International Visitors

Our website and services are operated from the United States and are primarily intended for businesses located in the United States.

If you access the website from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

14. Children’s Privacy

Our website and services are intended for business users and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations.

The revised version will be posted on this page with an updated “Last Updated” date. Your continued use of the website after an update is subject to the revised policy.

16. Contact Information