Terms of Service

Last Updated: July 20, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of highcountryfc.com and any related websites, forms, communications, content, and services provided by High Country Fleet Card, LLC (“High Country Fleet Card,” “Company,” “we,” “us,” or “our”).

By accessing or using our website, submitting an inquiry or application, opting in to receive communications, or otherwise using our services, you agree to these Terms and our Privacy Policy.

If you do not agree to these Terms, do not use the website or submit information through it.

2. Our Website and Services

High Country Fleet Card provides information, consultation, application assistance, onboarding support, account support, and related services concerning commercial fleet cards, fuel purchasing programs, reporting tools, fuel-network access, and associated products and services.

Information presented on the website is provided for general informational and business-development purposes. Website content does not constitute a binding offer, credit approval, guarantee, financial advice, tax advice, or legal advice.

We may add, modify, suspend, or discontinue any portion of the website or our services at any time.

3. Business Use and Eligibility

Our website and services are intended primarily for businesses, commercial fleets, business owners, fleet managers, authorized employees, and other persons acting for legitimate business purposes.

By submitting information on behalf of a business, you represent that:

• You are at least 18 years old;
• You have authority to provide the information submitted;
• You have authority to communicate or apply on behalf of the business;
• The information you submit is truthful and accurate; and
• Your use of the website and services complies with applicable law.

4. Inquiries and Applications

Submitting a website form, requesting a consultation, or beginning an application does not create a customer relationship, approve an account, or obligate High Country Fleet Card or any program provider to offer products or services.

You agree to provide complete, current, and accurate information. You are responsible for promptly correcting information that becomes inaccurate or incomplete.

Applications may require additional business, ownership, identity, financial, credit, guarantor, or tax information. Additional authorizations, disclosures, agreements, and terms may apply.

You should submit sensitive financial, credit, Social Security number, or identity information only through an application process specifically designated for that purpose. Do not send sensitive information through a general website contact form, ordinary email, or text message.

5. Credit Approval and Account Terms

Fleet card accounts and related services may be subject to:

• Credit review and approval;
• Identity and business verification;
• Financial underwriting;
• Security deposits, guarantees, or other credit requirements;
• Account limits and purchasing controls;
• Program-provider approval;
• Applicable customer, credit, cardholder, or account agreements; and
• Ongoing account review.

High Country Fleet Card does not guarantee that an applicant will be approved or receive any particular credit limit, payment terms, pricing arrangement, purchasing controls, or program feature.

The terms governing an approved account will be contained in the applicable application, customer agreement, cardholder agreement, credit agreement, program terms, fee schedule, or other documents provided in connection with the account.

If these Website Terms conflict with the terms of an executed customer, credit, or cardholder agreement, the executed agreement will govern the applicable account or service.

6. Pricing, Savings, Rebates, and Program Features

Any pricing examples, savings estimates, rebate information, discounts, network descriptions, acceptance figures, or other program benefits presented on the website are illustrative unless expressly stated otherwise in a written agreement.

Actual pricing, savings, rebates, discounts, fees, and program benefits may vary based on factors including:

• Fuel location;
• Fuel brand;
• Product type;
• Market conditions;
• Wholesale or retail pricing;
• Fleet volume;
• Account activity;
• Creditworthiness;
• Program eligibility;
• Contractual terms;
• Taxes and regulatory charges; and
• Third-party network or provider policies.

Past or estimated savings do not guarantee future savings.

High Country Fleet Card does not guarantee the availability of any particular price, discount, rebate, product, fuel location, network site, integration, reporting feature, or account feature.

7. Fuel Locations and Network Availability

Fuel-site locations, acceptance networks, service areas, maps, logos, and network counts may be provided by third parties and may change without notice.

A location listed as participating may be temporarily unavailable, may restrict certain cards or products, or may no longer participate in a particular network.

Drivers and account administrators are responsible for confirming card acceptance, available products, operating hours, applicable pricing, and location restrictions before fueling or making a purchase.

High Country Fleet Card is not responsible for inaccurate third-party location information, temporary outages, declined transactions, fuel shortages, equipment failures, network interruptions, or a location’s refusal to accept a card.

8. Third-Party Providers

High Country Fleet Card may work with or refer users to third-party providers involved in:

• Fleet card issuance and processing;
• Credit underwriting;
• Payment processing;
• Fuel-network administration;
• Account portals and mobile applications;
• Customer relationship management;
• Communications and SMS delivery;
• Reporting and data integrations;
• Website hosting and form processing;
• Maintenance or ancillary programs; and
• Other supporting services.

Third-party products and services may be governed by separate agreements, policies, qualifications, and fees.

High Country Fleet Card does not control and is not responsible for the acts, omissions, systems, availability, security, content, policies, or performance of independent third parties, except to the extent responsibility cannot legally be excluded.

9. SMS Consent

By providing your mobile telephone number and affirmatively opting in, you consent to receive recurring automated and non-automated SMS or MMS messages from High Country Fleet Card, LLC at the number provided.

Messages may include:

• Responses to inquiries;
• Appointment or call reminders;
• Application updates;
• Onboarding communications;
• Customer-support responses;
• Account and service notifications;
• System or security alerts; and
• Informational or promotional communications.

Message frequency varies. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing or receiving products or services.

You represent that you are the subscriber or customary user of the telephone number provided and that you are authorized to consent to receive messages at that number.

10. SMS Opt-Out and Assistance

You may opt out of SMS communications at any time by replying STOP.

After submitting an opt-out request, you may receive a final confirmation message. We may continue to communicate with you through non-SMS methods when permitted by law.

For assistance, reply HELP or contact us using the information provided below.

Carriers are not liable for delayed or undelivered messages.

Supported carriers, delivery, and message availability may vary. SMS services may not be available in all areas or at all times.

11. Email and Telephone Communications

By providing an email address or telephone number, you authorize High Country Fleet Card to contact you regarding:

• Your inquiry or application;
• Requested products or services;
• Appointments and follow-up;
• Onboarding;
• Customer service;
• Account administration; and
• Related business communications.

Where permitted by law and consistent with your preferences, we may also send promotional or informational communications.

You may unsubscribe from promotional emails by following the unsubscribe instructions contained in the email. Opting out of promotional communications will not prevent us from sending non-promotional messages concerning an inquiry, application, transaction, account, or existing business relationship.

12. Acceptable Use

You may not use the website or our services to:

• Violate any law or regulation;
• Submit false, misleading, fraudulent, or unauthorized information;
• Impersonate another person or business;
• Attempt to obtain unauthorized access to an account, system, or data;
• Introduce malware, harmful code, or disruptive technology;
• Interfere with the website’s operation or security;
• Scrape, harvest, or collect data through unauthorized automated means;
• Reproduce or commercially exploit website content without permission;
• Infringe another person’s rights; or
• Use the website for fraudulent, abusive, or unlawful activity.

We may restrict or terminate access when we reasonably believe these Terms have been violated.

13. Intellectual Property

The website and its contents, including text, graphics, designs, photographs, videos, logos, trademarks, service marks, icons, software, and other materials, are owned by or licensed to High Country Fleet Card and are protected by intellectual-property laws.

High Country Fleet Card grants you a limited, revocable, non-exclusive, non-transferable right to access and use the website for lawful personal or internal business purposes.

You may not reproduce, modify, distribute, publish, sell, license, display, create derivative works from, or commercially exploit website content without prior written permission.

Names, logos, and trademarks belonging to third parties remain the property of their respective owners. Their appearance on the website does not imply ownership by High Country Fleet Card.

14. Information You Submit

You retain ownership of information and materials you submit to us.

You grant High Country Fleet Card permission to use, process, reproduce, transmit, and disclose submitted information as reasonably necessary to:

• Respond to your request;
• Evaluate or process an application;
• Provide or administer services;
• Communicate with you;
• Prevent fraud or misuse;
• Comply with legal obligations; and
• Perform the activities described in our Privacy Policy.

You represent that you have the authority to provide the information and that our permitted use of it will not violate another person’s rights.

15. Website Accuracy and Availability

We attempt to provide useful and accurate information, but we do not warrant that website content will always be complete, current, accurate, uninterrupted, secure, or error-free.

Program information, fuel-network details, integrations, product features, pricing, laws, and third-party services may change without notice.

We may correct errors, update information, modify content, or temporarily restrict access at any time.

16. Disclaimer of Warranties

To the maximum extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

High Country Fleet Card disclaims all express, implied, and statutory warranties relating to the website, including warranties of:

• Merchantability;
• Fitness for a particular purpose;
• Title;
• Non-infringement;
• Accuracy;
• Reliability;
• Availability; and
• Security.

We do not warrant that the website will meet your requirements or that access will be uninterrupted, timely, secure, or free from harmful components.

Nothing in this section excludes a warranty that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by law, High Country Fleet Card and its owners, employees, contractors, agents, and representatives will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or relating to:

• Use of or inability to use the website;
• Reliance on website content;
• An inquiry or application;
• Credit approval or denial;
• Pricing, savings, rebates, or fees;
• Fuel-site or network availability;
• Third-party products or services;
• Service interruptions;
• Unauthorized access to or alteration of information; or
• Communications sent or not received.

This limitation applies to damages including lost profits, lost revenue, lost business opportunities, business interruption, loss of goodwill, and loss of data, regardless of the legal theory asserted.

To the maximum extent permitted by law, High Country Fleet Card’s total liability arising from or relating solely to your use of the website will not exceed the greater of:

1. The amount you paid directly to High Country Fleet Card for the website-related service giving rise to the claim during the preceding twelve months; or
2. One hundred dollars.

These limitations do not apply where liability cannot legally be limited or excluded.

18. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless High Country Fleet Card, its owners, employees, contractors, agents, representatives, successors, and assigns from claims, liabilities, damages, judgments, losses, costs, and reasonable attorneys’ fees arising from or relating to:

• Your violation of these Terms;
• Your unlawful or improper use of the website;
• False or unauthorized information you submit;
• Your violation of another person’s rights; or
• Activity conducted through an account or device under your control.

This provision does not require you to indemnify a party for that party’s own conduct where such indemnification is prohibited by law.

19. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Subject to the dispute-resolution provisions below, any legal proceeding that is not required to be arbitrated must be brought in a court of competent jurisdiction located in Travis County, Texas, unless applicable law requires otherwise.

20. Informal Dispute Resolution

Before filing a lawsuit or arbitration demand relating to these Terms or the website, the complaining party must send the other party a written notice describing:

• The party’s name and contact information;
• The facts giving rise to the dispute;
• The legal basis for the claim;
• The relief requested; and
• Any relevant supporting documents.

The parties will attempt in good faith to resolve the dispute informally for at least 30 days after the notice is received.

Notices to High Country Fleet Card must be sent to the contact address listed below and must include “Legal Notice” in the subject line or written notice.

21. Binding Arbitration

Except for claims eligible for small-claims court or requests for temporary or preliminary injunctive relief involving intellectual property, fraud, data security, or unauthorized system access, disputes arising from or relating to these Terms or use of the website will be resolved through individual binding arbitration rather than a lawsuit in court.

Arbitration will be conducted before one neutral arbitrator in accordance with the applicable commercial or consumer arbitration rules of the American Arbitration Association, depending on the nature of the dispute.

The arbitration will take place in Travis County, Texas, unless the parties agree to another location or applicable law requires otherwise. The arbitrator may award the same individual remedies available in court, subject to these Terms and applicable law.

The arbitrator will have authority to decide issues concerning the interpretation, applicability, enforceability, or formation of this arbitration provision, except that a court will decide issues concerning the class-action waiver below where required by law.

Each party is responsible for its own attorneys’ fees unless applicable law or the arbitrator’s award provides otherwise.

Arbitration replaces the right to have a dispute decided by a judge or jury.

22. Class-Action Waiver

To the maximum extent permitted by law, disputes must be brought only in an individual capacity.

Neither party may bring or participate in a class action, collective action, consolidated action, representative action, or private-attorney-general action relating to these Terms or the website.

An arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.

23. Severability

If any provision of these Terms is found invalid, illegal, or unenforceable, that provision will be enforced to the greatest extent permitted, and the remaining provisions will remain in effect.

If a portion of the arbitration or class-action provisions is found unenforceable, the enforceability and treatment of the remaining portions will be determined under applicable law.

24. No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

A waiver is effective only if it is in writing and signed by an authorized representative of High Country Fleet Card.

25. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

High Country Fleet Card may assign these Terms in connection with a merger, acquisition, financing, restructuring, sale of assets, change of control, or transfer of its business.

26. Entire Agreement

These Terms and our Privacy Policy constitute the agreement between you and High Country Fleet Card regarding use of the website.

Separate applications, customer agreements, credit agreements, cardholder agreements, program terms, and other written agreements may govern particular products, accounts, or services.

27. Changes to These Terms

We may update these Terms periodically to reflect changes in our website, services, business practices, or legal obligations.

The updated Terms will be posted on this page with a revised “Last Updated” date.

Changes apply prospectively when posted unless otherwise stated or required by law. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.

28. Privacy Policy

Our collection, use, retention, and disclosure of personal information are governed by our Privacy Policy.

The Privacy Policy is available through the Privacy Policy link located in the footer of this website.

29. Contact Information

Questions concerning these Terms, the website, or SMS communications may be directed to:

For SMS assistance, reply HELP. To opt out of SMS messages, reply STOP.